Freight Shipment Information – Items over 150lbs
To accommodate the LTL shipment and prepare you for delivery acceptance, you will receive a tracking email with links for instructions. Note the following:
- Shipping times will vary based on destination, extreme weather, and other variables.
- Funsicle utilizes a variety of LTL carrier options; as a result, not all deliveries are the same.
- The LTL company will contact you to schedule the delivery date/time.
- Please review the Order Confirmation email for accuracy of delivery address and phone number. Any issues, contact Funsicle Customer Service at 888-670-4FUN.
- Funsicle will deliver only to residential or business addresses that are accessible by a truck or small parcel delivery service.
- To accept delivery of goods, you are required to sign for the delivery.
- The LTL company is responsible only for unloading the package from their delivery vehicle.
- The LTL driver is not required to carry or move carton/s onto the residence.
- Upon delivery, inspect the package before signing for the item. If an item is damaged, refuse the item and contact our Funsicle Customer Service team at 888-670-4FUN.
- If you refuse the item for any reason other than damages, this will result in a restocking fee and return shipping charges.